Transparent practices around how personal information is handled, protected, and used on this platform.
This Privacy Policy outlines the types of personal information collected through the AnovaAuto platform, how that information is used, and the steps taken to keep it secure. Continued use of this site constitutes acceptance of the practices described here.
When visitors interact with AnovaAuto, certain types of personal information may be collected through forms, sign-up pages, and contact submissions. This may include full name, mailing or service address, email address, phone number, and details related to a vehicle or current insurance situation. The purpose of collecting this information is to provide meaningful guidance and connect individuals with relevant auto insurance options. In addition to information submitted directly, technical data may be gathered automatically as part of standard website operation. This includes browser type, device information, referring URLs, pages visited, and general geographic region based on IP address. Information is only collected to the extent necessary to fulfill the purpose for which it was submitted. Visitors are not required to provide personal information to browse publicly available content on this site, though certain features and services may require submission of contact details to proceed.
Personal information submitted through AnovaAuto is used to respond to inquiries, process quote requests, and deliver relevant auto insurance information based on the details provided. When a visitor submits a form or creates an account, the information entered is used to facilitate the next steps in the insurance guidance process, including routing requests to appropriate providers or following up with additional resources. Contact information such as email address and phone number may be used to communicate important updates, respond to support requests, or share information relevant to an active inquiry. Aggregated, non-personally identifiable data may be used to analyze site performance, understand how visitors navigate content, and improve the overall quality of the information and tools available on the platform.
AnovaAuto does not sell, rent, or trade your personal information to third parties for marketing purposes.
Personal information may be shared with licensed insurance carriers or service partners when a visitor has submitted a request for a quote or indicated interest in connecting with a provider. Any such sharing is conducted for the purpose of fulfilling the visitor's request and is guided by the understanding that the information will be used only in connection with that purpose. There are limited circumstances in which disclosure of personal information may be necessary without prior consent, including situations where disclosure is required by law, such as in response to a valid court order, subpoena, or government inquiry. Third-party service providers that assist in operating this website, including hosting and analytics services, may have limited access to certain technical data as part of their contractual function. These providers are bound by confidentiality obligations and are not permitted to use any information for purposes beyond those required to deliver their services.
By providing a phone number and consenting to text message communications through this site, visitors agree to receive SMS messages related to their auto insurance inquiry. These messages may include follow-up information, quote status updates, or guidance related to the services requested. Message frequency will vary based on the nature of the inquiry and the stage of the process. Standard message and data rates may apply depending on the wireless carrier and plan associated with the phone number provided. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchase or access to any service offered through this platform. To stop receiving text messages at any time, reply STOP to any message received. For assistance, reply HELP to any message or reach out directly using the contact details listed in this policy.
Cookies are small text files placed on a visitor's device to help the site function correctly and to gather general usage information. AnovaAuto uses cookies to maintain session continuity, remember preferences, and support features that improve the browsing experience. Analytics tools may use cookies or similar tracking technologies to collect anonymized data about how visitors interact with site content. Visitors can control cookie behavior through browser settings. Most browsers allow cookies to be blocked or deleted, though doing so may affect the functionality of certain features on this site. Continuing to use the site without adjusting browser settings is taken as acceptance of cookie use as described here.
Reasonable technical and organizational measures are in place to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of secure data transmission protocols, access controls, and regular review of data handling practices to identify and address potential vulnerabilities. While every effort is made to maintain a secure environment, no method of data transmission over the internet or electronic storage system can be guaranteed to be completely secure. Personal information is retained only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. When information is no longer needed, it is securely deleted or anonymized in accordance with standard data management practices.
Individuals have the right to request access to the personal information that has been collected in connection with their use of this site. Upon a verified request, information will be provided in a format that allows the individual to review what has been collected and how it has been used. If personal information on file is inaccurate or incomplete, a correction can be requested at any time. Individuals may also request deletion of personal information that is no longer needed or that was submitted in error, subject to any legal or operational requirements that necessitate its retention. Additionally, consent to receive communications can be withdrawn at any time, with the understanding that withdrawal of consent may affect the ability to receive certain services or follow-up information connected to a prior request.
Any questions, concerns, or requests related to this Privacy Policy or the handling of personal information can be directed to the AnovaAuto support team. All privacy-related inquiries will be reviewed and responded to in a timely manner. Requests related to data access, correction, deletion, or opt-out of communications should include enough identifying information to allow the request to be verified and processed accurately. This policy may be updated periodically to reflect changes in practices or applicable regulations. Any significant updates will be reflected by a revised effective date. Continued use of the site following such updates constitutes acceptance of the revised terms. For all correspondence, reach out by email at anova.baker@anovaauto.com, by phone at +1 (309) 309-9577, or by mail at 416 Main St, Peoria IL 61602.